PinSound + Help

PinSound + Help2019-09-12T08:19:57+00:00


What help do you need?

User manual

Firmware update

v19.09.3 (12 Sep 2019)

  • Download the firmware

  • Copy the file on the root of the flash drive

  • Turn on the pinball machine

  • Wait for the update process to be done


Version 19.09.3 – 12 Sep 2019

  • New: shaker disabled option

Version 19.09.1 – 4 Sep 2019

  • Improved: bus communication (hardware>=3.5)
  • Fixed: custom shaker settings

Version 19.08.2 – 28 Aug 2019

  • New: Motion Control support (shaker + relay output)
  • New: Shaker self test startup melody
  • Improved: self diagnosis
  • Improved: sound package management
  • Improved: audio mixer

Version 18.12.3 – 19 Dec 2018

  • Improved: sound package metadata management

Version 18.12.1 – 14 Dec 2018

  • Improved: sound package loading / flash drive compatability

Version 18.11.3 – 22 Nov 2018

  • Fixed: WPC95 / Scared Stiff music issue fixed

Version 18.11.2 – 21 Nov 2018

  • Improved: Data-East / System 11 volume management (cab. potentiometer / Headphones Station)

Version 18.11.1 – 07 Nov 2018

  • Fixed: Data East game stability issue
  • Fixed: WPC 89 end of game volume
  • Fixed: WPC 95 boot volume

Version 18.9.0 – 06 Sep 2018

  • Fixed: WPC 89/DCS/95 system detection

Version 18.8.5 – 27 Aug 2018

  • Fixed: Volume issue on WPC machines

Version 18.8.4 – 20 Aug 2018

  • Improved: minor fix for WPC95

Version 18.8.1 – 23 Jul 2018

  • Fixed: Volume issue on WPC machines

Version 18.7.0 – 05 Jul 2018

  • New: PinSound Self-Diagnosis
  • New: automatic check of sound files
  • New: sound designer environnement mode
  • Improved: no speaker pop at startup / shutdown
  • New: Whitestar change mix supported
  • Improved: Whitestar compatibility

Version 18.3.0 – 25 May 2018

  • Fixed: volume management for DCS machines
  • Improved: internal bus communication
  • New: support ordered sound files calls for the same sound event
  • New: support ordered sound files calls between different sound events

Version 18.0.0

  • first PinSound+ firmware version

How to install a PinSound + board ?

PinSound + board is easy to install in a pinball machine.

To make it even easier we you can watch step-by-step video tutorials for every compatible machines.

Popular guides

Select your pinball machine and download the sound package you want to play with.

Copy the complete zip file (do not uncompress) on the root of the flash drive.

During the next boot, the PinSound board will automatically install your new sound package.

Note: the flash drive is required during a regular game, do not unplug it after installing the sound package

Auto-detection system

During the startup sequence, the status LED will blink accordingly to the system detected:

  • 2 white blinks: WPC-89
  • 3 white blinks: WPC-DCS
  • 4 white blinks: WPC-95
  • 5 white blinks: WHITESTAR
  • 6 white blinks: DATA-EAST
  • 7 white blinks: SYSTEM-11

Regular startup sequence

During a normal startup, the LED status will show the 4 following status:

  1. white lit
  2. white blinks (accordingly to the system detected)
  3. green lit: the board is ready

Error status

  • orange: weak power supply or undervoltage detected
  • red: amplifiers overcurrent detected
  • blue: engine error
  • blue + potentiometers all in blue: missing USB flash drive

Sub Bass / EQ Bass / EQ Medium / EQ Treble: adjust the digital equalizer to provide the sound exactly as you like it

Sub Booster: boost the volume of your subwoofer

Headphones station volume: adjust the gain of your headphones station

If you put multiple sound packages on the same flash drive, you can change mixes during the game at any time by using the volume control.

WPC89, WPC-DCS, WPC95: set the volume to 0 two consecutive times using the door volume control.

DATA-EAST, System 11: you can change your sound package on-the-fly (if you have at least 2 different sound packages on the flash drive) by double turning (double tap) to the minimum (on the left) the coin box volume potentiometer

  • A preview of the new mix will then be played.
  • Then turn back the volume to the desired level

Repeat the previous steps to change to another mix or revert to the first one.

Important note: on WPC machines, you may have to change your settings to allow “min. volume override” (to be able to reach 0)

if you copy your own “boot.wav” sound file in your “audio” folder, the PinSound board will play this file instead of the standard startup sound.

The PinSound board is able to run and write down a self-diagnosis file on the USB flash drive.

You can open this file at the root of the flash drive: pinsound-self-diagnosis.txt

In this file, you’ll get different information like:


Can't find what you are looking for?

Please check our Questions & Answers page to see if your question has already been answered:


If you can’t find the answer you’re looking for, ask a new question here.