PLUS & NEO

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PLUS & NEO

Firmware update

pinsound-update-22041.psrom2
(22 Apr 2022)
** VERSION 22.04.1 – 22 APR 2022
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* New: shakerization for Judge Dredd
* New: custom preview: copy your own “preview.ogg” file inside the sound pack, it’ll be played as a preview when you select a new sound pack
* New: shaker feedback at startup
* Improved: machine volume while playing the startup chime or custom “boot.wav” or “boot.ogg” sound file
* Improved: machine volume while playing the preview when you select a new sound pack


** VERSION 22.03.1 – 30 MAR 2022
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* Improved: internal PinSound engine


** VERSION 22.02.4 – 09 FEB 2022
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* New: shakerization for World Cup Soccer 94

** VERSION 22.02.2 – 02 FEB 2022
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* Improved: sub booster control
* New: adjust line-out level (PLUS only)
* New: shakerization for Batman (Data-East)

** VERSION 22.01.2 – 17 JAN 2022
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* Fixed: Choppy sound issue for some sound packs
* New: Latest hardware revision firmware support

** VERSION 21.08.1 – 25 AUG 2021
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* Fixed: Roadshow sound issue in Construction Mania

** VERSION 21.07.1 – 06 JUL 2021
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* New: shakerization for Dracula

** VERSION 21.06.1 – 02 JUN 2021
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* Improved: sound pack installation audio feedback


** VERSION 21.05.6 – 31 MAY 2021
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* New: sound files can now be in OGG (or WAV) file format
* New: shakerization for Fish Tales
* New: shakerization for The Simpsons Party Pinball
* New: shakerization for Funhouse
* Improved: Headphones Station volume management on WPC machines
* Improved: boot.wav can now be located at the root of the flash drive
* Fixed: volume issue during soundpack preview
* Fixed: recording files (PSRECORD) correctly saved


** VERSION 21.02.2 – 15 FEB 2021
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* Improved: volume level on Whitestar machines


** VERSION 21.01.3 – 12 JAN 2021
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* Fixed: volume issue on Data East / System11 machines


** VERSION 21.01.2 – 08 JAN 2021
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* Improved: Low volume setting improvement (Data East + System 11)
* Improved: Fish Tales sound pack improvement
* New: shakerization for Bride of Pinbot


** VERSION 20.06.2 – 18 JUN 2020
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* Fixed: Popeye drain music (+ download again original sound pack)

** VERSION 20.06.1 – 09 JUN 2020
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* New: shakerization for Lord of the Rings
* Improved: shakerization update for Doctor Who Original

** VERSION 20.05.1 – 19 MAY 2020
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* New: shakerization for Medieval Madness
* New: shakerization for Guns’N Roses
* New: shakerization for Doctor Who
* Fixed: SEGA Whitestar music audio engine


** VERSION 20.01.1 – 13 JAN 2020
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* New: shakerization for Terminator 3
* New: shakerization for Star Trek (DE)
* New: shakerization for Batman Forever
* Fixed: Indiana Jones (WMS) swordsman sound


** VERSION 19.12.2 – 18 DEC 2019
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* New: shakerization for Jurassic Park (DE)


** VERSION 19.12.1 – 09 DEC 2019
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* New: shakerization for Monster Bash


** VERSION 19.11.3 – 19 NOV 2019
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* Improved: Motion Control com


** VERSION 19.11.1 – 14 NOV 2019
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* New: shakerization for TOMMY
* Improved: shakerization for TAF


** VERSION 19.10.3 – 30 OCT 2019
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* Improved: self diagnosis


** VERSION 19.10.2 – 17 OCT 2019
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* New: shakerization for IJ


** VERSION 19.10.1 – 04 OCT 2019
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* Improved: TAF Thing end of ball flippers (hardware 3.X only)


** VERSION 19.09.5 – 30 SEP 2019
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* Improved: Stern Whitestar volume at startup
* New: shakerization for TAF
* New: shakerization for T2
* New: shakerization for CFTBL
* New: shakerization for AFM
* New: shakerization for HSII
* New: shakerization for SWDE
* New: shakerization for STTNG
* New: shakerization for TZ


** VERSION 19.09.3 – 12 SEP 2019
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* New: shaker disabled option


** VERSION 19.09.1 – 4 SEP 2019
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* Improved: bus communication (hardware>=3.5)
* Fixed: custom shaker settings


** VERSION 19.08.2 – 28 AUG 2019
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* New: Motion Control support (shaker + relay output)
* New: Shaker self test startup melody
* Improved: self diagnosis
* Improved: sound package management
* Improved: audio mixer


** VERSION 18.12.3 – 19 DEC 2018
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* Improved: sound package metadata management


** VERSION 18.12.1 – 14 DEC 2018
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* Improved: sound package loading / flash drive compatability


** VERSION 18.11.3 – 22 NOV 2018
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* Fixed: WPC95 / Scared Stiff music issue fixed


** VERSION 18.11.2 – 21 NOV 2018
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* Improved: Data-East / System 11 volume management (cab. potentiometer / Headphones Station)


** VERSION 18.11.1 – 07 NOV 2018
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* Fixed: Data East game stability issue
* Fixed: WPC 89 end of game volume
* Fixed: WPC 95 boot volume


** VERSION 18.9.0 – 06 SEP 2018
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* Fixed: WPC 89/DCS/95 system detection


** VERSION 18.8.5 – 27 AUG 2018
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* Fixed: Volume issue on WPC machines


** VERSION 18.8.4 – 20 AUG 2018
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* Improved: minor fix for WPC95


** VERSION 18.8.1 – 23 JUL 2018
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* Fixed: Volume issue on WPC machines


** VERSION 18.7.0 – 05 JUL 2018
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* New: PinSound Self-Diagnosis
* New: automatic check of sound files
* New: sound designer environnement mode
* Improved: no speaker pop at startup / shutdown
* New: Whitestar change mix supported
* Improved: Whitestar compatibility


** VERSION 18.3.0 – 25 MAY 2018
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* Fixed: volume management for DCS machines
* Improved: internal bus communication
* New: support ordered sound files calls for the same sound event
* New: support ordered sound files calls between different sound events


** VERSION 18.0.0
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* first PinSound+ firmware version

PLUS installation manual

NEO installation manual

How to install a PLUS or NEO sound board ?

PLUS or NEO sound board is easy to install in a pinball machine.

To make it even easier we created step-by-step video tutorials for every compatible machines.

Popular guides

You can use any USB 3.0 or 3.1 flash drive with your PinSound sound board.

The required format is FAT32 (make sure to format your flash drive accordingly).

Any flash drive sizes are correct, with a minimum of 8GB.

Note to MacOS users, please make sure to select:

  • MS-DOS (FAT) for Format
  • Master Boot Record for Scheme

Select your pinball machine and download the sound package you want to play with.

Copy the complete zip file (do not uncompress) on the root of the flash drive.

During the next boot, the PinSound board will automatically install your new sound package.

Note: the flash drive is required during a regular game, do not unplug it after installing the sound package

Auto-detection system

During the startup sequence, the status LED will blink accordingly to the system detected:

  • 2 white blinks: WPC-89
  • 3 white blinks: WPC-DCS
  • 4 white blinks: WPC-95
  • 5 white blinks: WHITESTAR
  • 6 white blinks: DATA-EAST
  • 7 white blinks: SYSTEM-11

Regular startup sequence

During a normal startup, the LED status will show the 4 following status:

  1. white lit
  2. white blinks (accordingly to the system detected)
  3. green lit: the board is ready

Error status

  • orange: weak power supply or undervoltage detected
  • red: amplifiers overcurrent detected
  • blue: engine error
  • blue + potentiometers all in blue: missing USB flash drive

Sub Bass / EQ Bass / EQ Medium / EQ Treble: adjust the digital equalizer to provide the sound exactly as you like it

Sub Booster: boost the volume of your subwoofer

Headphones station volume: adjust the gain of your headphones station

If you put multiple sound packages on the same flash drive, you can change mixes during the game at any time by using the volume control.

WPC89, WPC-DCS, WPC95, WHITESTAR: set the volume to 0 two consecutive times using the door volume control.

DATA-EAST, System 11: you can change your sound package on-the-fly (if you have at least 2 different sound packages on the flash drive) by double turning (double tap)the coin box volume potentiometer to the minimum (on the left).

  • A preview of the new mix will then be played.
  • Then turn back the volume to the desired level

Repeat the previous steps to change to another mix or revert to the first one.

Important note: on WPC machines, you may have to change your settings to allow “min. volume override” (to be able to reach 0)

When you switch from one sound pack to another, the sound board will play a small preview, to make sure you select the desired sound pack. You can customize this preview with your own sound file: copy your own “preview.ogg” file inside the sound pack folder.

if you copy your own “boot.wav” or “boot.ogg” file in your “audio” folder, the PinSound board will play this file instead of the standard startup sound.

The PinSound board is able to run and write down a self-diagnosis file on the USB flash drive.

You can open this file at the root of the flash drive: pinsound-self-diagnosis.txt

In this file, you’ll get different information like:

  • PINSOUND FIRMWARE VERSION
  • POWER SUPPLIES (5V MEASURED, AMPLIFIER VOLTAGE MEASURED, …)
  • SYSTEM DETECTED

To connect an external amplified subwoofer, you need the PLUS model which has 2 dedicated RCA line-out connectors.

The connection with “alligators” directly on the cabinet subwoofer is not supported by the PLUS or NEO sound board.

You will need a 3.5mm stereo to RCA cable in order to connect your subwoofer. Depending on your subwoofer input (mono or stereo), you should connect your cable as shown below:

For mono input subwoofer: plug RCA-to-RCA cable into the PLUS female RCA, and plug only one of the RCA end to your subwoofer mono input.

For stereo input subwoofer: plug RCA-to-RCA cable into the PLUS female RCA, and plug the RCA end to your subwoofer stereo input.

Warning: Always use line level input, never use high level input.
High level, speaker level input is not compatible with PLUS/NEO.

Advanced guide

Sub Booster:

Volume gain of the center subwoofer only, cabinet center speaker output is full range audio, after equalization.
Does not change front right/left, headphone, line-out.

Digital Audio Equalizer (DSP):

EQ Sub-bass: 50Hz
EQ Bass: 400Hz
EQ Medium: 2000Hz
EQ Treble: 8000Hz

up to +/- 15dB

DSP audio equalization for:
– Speakers: right, left, center
– Heaphones Station
– Line out

PinSound Plus

the ultimate sound board